Top 5 Reasons Why Your Small Business Needs A Mobile CRM

By Robert Ulrich 03 Jan 2020

Companies are moving at a fast pace and looking for innovative ways to engage employees through their CRM software. According to Forrester Research, 61% of companies believe that Mobile CRM is a mainstream method for tapping into their customer base. As mobile usage is growing rapidly, leveraging Mobile CRM solutions will take your company to the next level and boost the productivity of your sales team.

With Mobile CRM software, users can access critical information anywhere and at any time. Additionally, it has become a necessity to break through the noise and deliver meaningful customer experiences on the go.

So, let’s get started and delve deeper into the benefits of Mobile CRM for small businesses to drive efficiency and high profits.

Boost Productivity

With Mobile CRM, your team can manage all their activities on the go and see an exponential increase in their productivity. CRM on mobile devices will allow your employees to have easy access to all the information at the right time. This will let them focus on the tasks that matter, cut the delays and stay connected.

Increased Sales

Mobile Sales CRM for small businesses will allow your sales team to spend more time in the field and close deals. It will give them quick access to all the information so they can answer customer queries and easily track communication with the leads by having everything on your fingertips.

Quick Access to Sales Documents

Usually, sales reps juggle different important documents such as user manuals, pricing guidelines, promotional materials, product catalogs, etc. By leveraging Mobile CRM solutions, you can have easy and quick access to all the sales material and share the relevant documents with the customer instantly through your mobile.

Efficient Task Management

Manage your pipeline and ensure that all your tasks are done on time by keeping track of your activities on the Mobile CRM application. This will help you to be more organized as CRM on mobile devices is easily accessible. Additionally, everything will be visible in real-time, so it’s easier to coordinate with the team and keep track of all meetings.

Maintain Sales Records in Run Time

With a Mobile CRM, users can update data and records related to leads, customers and other activities in real-time. This will also help to seamlessly manage and track customer service cases with the entire customer history at your fingertips.

Which Is the Best Mobile CRM App for Small Businesses?

While there are a number of Mobile CRM applications, SugarCRM Mobile App is your best bet to increase business efficiency. SugarCRM is compatible with different operating systems including Android and iOS. As SugarCRM is always looking for ways to improve their user’s experience, the SugarCRM Mobile App is optimized at all times for different mobile versions. This makes it the best Mobile CRM App for android while Mobile CRM iOS users also enjoy the experience.

Benefits of SugarCRM Mobile App

So, let’s look at some of the advantages of the SugarMobile CRM App.

User-Intuitive Interface

SugarCRM Mobile App has a clean and user-intuitive interface that makes it easy to use and increase the adoption rate of Mobile CRM in the organization.

Offline Mobility

Another highly useful feature of the SugarCRM Mobile App is that it provides offline access to users. This ensures that you get the tasks done and lack of internet access does not hamper your productivity.

Customizations with Sugar Mobile SDK

Sugar Mobile SDK has proved to be a game-changer for Mobile CRM App users. Sugar Mobile SDK is the Sugar Mobile Software Development kit and allows developers and companies to easily build native and responsive mobile apps.

Sugar Mobile SDK seamlessly connects with the Sugar instance and provides developers the framework they need to create customized apps. This ensures that users have their Sugar Mobile CRM App with tailored functionalities to fit their business needs.

It’s A Wrap!

The importance of Mobile CRM has increased more than ever. As a result, it has become a necessity for businesses competing to deliver unmatchable customer experiences. So, are you ready to skyrocket growth through enhanced productivity of your employees with the best Mobile CRM for Small Businesses?

RT Labs, being an Official SugarCRM Partner firm, is an expert provider of services including SugarCRM Migration Customization, Integration, and Support. Get in touch with us now by filling out the Contact form. We will be glad to assist you!

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