About the Client
The client, a legal technology company, built an AI-driven platform designed to automate contract review for legal and procurement teams. Their solution leverages natural language processing (NLP), machine learning, and heuristics to analyse and revise contracts in minutes.
RT Labs partnered with the client as a dedicated product engineering team, developing and scaling their platform to support enterprise-grade performance, accuracy, and usability across web and document-based environments.
Challenge
As the client scaled its AI platform, it required a strong engineering foundation to support complex document processing and enterprise adoption.
Key challenges included:
- Complex NLP Workflows: Contract analysis required advanced parsing, heuristics, and machine learning integration.
- Real-Time Document Processing: Users needed instant feedback within documents without disrupting workflows.
- Scalability Requirements: The platform had to handle growing enterprise demand and large volumes of contract data.
- Cross-Platform Experience: Ensuring seamless interaction between web applications and document tools such as Microsoft Word.
- Performance & Accuracy: Maintaining high-speed processing without compromising compliance and precision.
To meet these requirements, the client needed a long-term product engineering partner with AI and platform expertise.
Solution
RT Labs delivered a full-scale AI product engineering solution, supporting both application development and continuous platform evolution.
Key Deliverables:
- Web Application Development: Built and maintained the platform using AngularJS, Python, .NET, and SOLR for high-performance search and processing.
- AI & NLP Integration: Implemented advanced parsing, heuristics, and machine learning models to automate contract review.
- Microsoft Word Add-In: Developed an integrated add-in enabling users to review and revise contracts directly within Word.
- Scalable Architecture: Designed the platform to support enterprise usage and increasing data volumes.
- Ongoing Product Enhancement: Provided continuous development to expand capabilities and improve performance.
This approach enabled the client to deliver a seamless, AI-driven contract review experience across environments.
Impact
- Scaled from 4 to 20 dedicated engineers supporting the platform
- Strengthened AI capabilities across NLP and contract automation
- Supported rapid product growth and enterprise adoption
- Enabled major funding milestone with $17M Series A investment
- Positioned for continued expansion with projected 100% growth in collaboration
Results
Through its partnership with RT Labs, the client achieved:
- A production-ready AI platform for contract automation
- Seamless integration between web and document-based workflows
- Faster contract review cycles with improved accuracy
- Scalable infrastructure supporting enterprise clients
- A long-term engineering partnership driving continuous innovation
RT Labs continues to act as a strategic AI product engineering partner, supporting the client’s growth and evolution in the legal technology space.
Build AI platforms that transform complex workflows.
RT Labs partners with AI and SaaS companies to engineer scalable, intelligent systems that automate processes and deliver real business impact.
Talk to Our AI Engineering Team →