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The client, an event production and technology company, required a stable and scalable platform to manage internal operations, client communications, and virtual event delivery. Their existing CRM lacked the flexibility to support complex event workflows and integrations with marketing and streaming tools.
RT Labs partnered with the client to enhance their SugarCRM environment and build a cloud-based webcast platform, enabling them to manage operations more efficiently while launching new digital event services.
As the client expanded their services, they faced operational and technical limitations that slowed their growth:
To support both operational efficiency and new revenue opportunities, the client required a combined CRM and cloud platform solution.
RT Labs delivered a hybrid CRM enhancement and serverless cloud platform, enabling the client to streamline internal processes while launching scalable virtual event capabilities.
This combination of CRM optimisation and cloud development created a unified platform supporting both operations and digital event delivery.
Through its collaboration with RT Labs, the client achieved:
RT Labs continues to act as a strategic engineering partner, supporting both the client’s operational systems and the evolution of their digital event platform.
Build platforms that power both operations and innovation.
RT Labs helps organisations engineer scalable CRM systems and cloud platforms that unlock new digital capabilities and revenue opportunities.
RT Labs
Ltd
4-12 Regent Street
London, SW1Y 4RG
0207 993 8524
Company No: 08048043
VAT No: 138 9909 60