Top 8 Reasons SugarCRM Is the Best CRM For Shopify

By Robert Ulrich

Being one of the top eCommerce platforms, Shopify comes with enough functionalities to attract visitors to your online store and ensure that Shopify customers enjoy a seamless experience. 

However, as you start selling on Shopify, your business will expand. This means you will need a proper mechanism for streamlining business processes, delivering orders on time, keeping track of inventory and ensuring customer satisfaction. 

As a result, Shopify won’t be enough to smoothly manage your business and you will find yourself looking for the top business software for online stores.

This is when the best CRM software for Shopify will revolutionize your business, maximize business efficiency and drive high profits. Moreover, the best Shopify websites are already leveraging CRM and Shopify integration to stay ahead of their competitors.  

Here’s a rundown of the top 8 reasons that makes SugarCRM the best CRM for Shopify!

Streamlined Customer Management

With CRM and Shopify integration, you don’t have to manually maintain customer records or update them. The CRM software will give you actionable insights into how your customers are interacting with your store and help in strategizing better. Therefore, you can engage visitors better and improve the conversion rate of your Shopify store. 

Discounts and Promotional Offers

Optimize the sales cycle through discounts and promotional offers by integrating CRM with Shopify. You can keep track of customer behavior and automatically follow up with leads, leverage lead scoring and conduct surveys to collect feedback from customers.

Efficient Order Processing

As your online business will grow, there will be an increase in the number of orders. This means you need to adopt efficient means to deliver the best customer service and ensure that all orders are delivered on time. 

Now, by integrating Shopify with the best CRM, you won’t have to worry about using a different order management software. It will help you to properly manage orders and get a complete order history. Additionally, you can keep track of order modifications, order cancellations, and any other additional request to stay on top of your online business. Simply integrate your CRM software with Shopify and all other business software that you use to maximize business efficiency and yield a high return on your CRM investment.

Custom Workflows to Mirror Your Business

By using custom workflows in SugarCRM, companies can nurture past customers by keeping track of their previous purchases and maintaining a database. Moreover, being the best CRM for Shopify, SugarCRM will allow you to seamlessly unify your sales, marketing, and service department so you can run your business effortlessly. 

Not just this, you can also leverage SugarCRM customization to tailor your CRM software to fit your business needs and enhance its functionalities. 

Increased Online Engagement

See a boost in your online engagement with Shopify CRM and leverage the data from your CRM software to offer personalized discounts and engage customers better. You can get a complete database of your customers and filter out new customers and repeat customers to deliver a personalized experience. Additionally, this will allow you to turn browsing into purchasing and retain more customers. 

Easy Invoicing

It’s important to keep a record of finances and have a seamless invoicing process. With CRM and Shopify integration, you can have bi-directional synchronization of data for efficient invoicing. Moreover, if an order is canceled, it will reflect in the CRM. Hence, this will also eliminate the risk of data duplication.

Easy Access to Data

Seamlessly sync data between your Shopify store and CRM platform to make the most of SugarCRM as the best CRM software. This will help your online business to easily store data related to contacts, payment history, visitor metrics, etc. and save the hassle of switching different platforms. 

Personalized Marketing Campaigns

By keeping a track of your customers in the CRM, you can get deeper customer insights and run personalized marketing campaigns. You can also integrate your CRM with social media platforms and customize your campaigns according to different market segments. 

The Bottom Line!

With CRM and Shopify integration, you can stay on top of your business by efficiently managing your time and resources. By investing in the best CRM for Shopify, you can ensure the smooth functioning of your business processes and streamline communication across different teams to deliver personalized customer experiences. 


RT Labs, being an Official SugarCRM Partner firm, is an expert provider of services including SugarCRM Support, Integration, Migration, and Customization. Contact Us now by filling out the Contact form. We will be glad to assist you!

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